Telcovas Network Roaming Solutions enables CSP’s to effectively operate to focus on its revenue margins and also enables them to enhance customer experience. The solutions meets all technology requirement of CSP’s. With the tangible solution the CSP’s can choose its mode of deployment that fits with zero or no impact on Solutions
Steering of roaming system enables powerful and flexible network selection management to encourage the “right“ roaming network choice for subscribers (Steering of Roaming concept). Telcovas Steering platform developed in accordance with 3GPP standards and efficiently covers many business and commercial tasks related to outbound roaming optimization
Registration procedure control for outbound roamers is performed in full accordance with IR-73 that is main GSMA regulation document related to the steering services and allows the most efficient deployment of Steering of Roaming services as well as influencing roaming partners with a view to optimizing roaming agreements and providing required QoS. Steering procedure may be based on several network selection criteria like network priority, roaming KPI, traffic proportions etc. Telcovas Steering platform is able to solve a variety of additional tasks like profile management for outbound roamers. Diameter front-end enables LTE traffic handling to deliver steering services for LTE network. Telcovas Steering Platform supports Border Roaming Prevention functionality giving mobile operators the ability to prevent their own subscibers from accidentally roaming on a foreign network while still within their home country/zone.
As a general rule, subscribers do not proactively change networks during their stay, but in reality, the existence of blind spots, or temporary problems with coverage or particular cells congestion, which may occur in any operator’s network, when coverage momentarily disappears or communication services become unavailable, causes roamers to look for a new network. As a result, along the borders of the home country, subscribers may occasionally roam on a neighboring country’s mobile network, where roaming rates/international call charges are applicable.
To avoid possible claims, increase level of services, enhance customer care and reduce potential cost and losses for the home network operators and subscribers, the home networks would prefer to retain their customers in such situations.
Telcovas Border Roaming Gateway (BRG) is a platform that provides mobile Operators the ability to prevent their own subscribers from accidentally roaming on a foreign network while still within their home country/zone. Using the system helps to avoid possible claims, increase level of QoS, enhance customer care and reduce potential cost and losses for home network Operators and subscribers.
Telcovas SMS Welcome system is a very efficient tool for mobile Operators to provide range of services both for subscribers when they are in roaming in foreign networks and for foreign subscribers registered in the network of the mobile Operator.
”Welcome SMS” and “Bon Voyage SMS” services allow subscribers to receive different kind of information: about the network where subscriber got registered now, about the country, prices for the main services, etc.
The system supports flexible delivery scenario, dynamic content delivery, SMS language management depending on the home country of the visitor, network and subscriber black lists. The system interacts with SMSC via SMPP v.3.4 protocol. Telcovas SMS Welcome increase loyalty of subscribers and roamers.
Roaming Tariff Advisor can add an extra-value to traditional “Bon Voyage SMS” service. This SMSbased service allows Operators to send roaming tariff information to subscribers according their visited location and prevent the possible risk of losing clients due to “unexpected” roaming costs.